In case of technical problems, repair and warranty enquiries, the repair request is your uncomplicated way to our support colleagues. You also can apply for the SCOTEX Care Service here.

Please note: If you wish to make a warranty claim, it must be submitted to the contractual partner from whom you purchased the product you wish to complain about.

Personal data

What type of article is it?
Is there SCOTEX CARE PLUS protection?
Please send us photos or videos describing the problem.
The pictures make it easier for us to assess the damage and the associated repair work. To be able to assess the damage. Pictures taken with your mobile phone are sufficient for us.
Please be sure to upload the invoice documents in the event of a warranty claim.
Your data will be used to answer this request as well as for statistical purposes.

Mandatory fields are marked with *

We usually process the enquiry within 1-3 working days. Please note that depending on the longer processing time depending on our workload. However, we will get back to you as soon as possible.